2019. November 19 was a night to remember for the MGB-X delegation led by Regional Director Efren B. Carido when its technical paper, “Karst Subsidence Hazard Assessment in the Municipality of Opol in the Province of Misamis Oriental”, bested other technical papers from the MGB Central Office and other MGB Regional Offices to win the Best Technical Paper award at the 2019 MGB Annual Technical Forum held at the Holiday Inn Baguio City Centre on 2019. November 18-19. First-time presenter, Ms. Daphne Niccole G. Galero, Supervising Geologist, also won the Best Presenter award.

Mr. Allen C. Cameros of MGB-XI won the Best Policy Paper award for his paper, entitled, “Measuring Customer Satisfaction Project FACE (Feedback and Assessment on Customer Experience): MGB XI’s Electronic Customer Satisfaction Survey.